About WatchPoint Security
Waco-owned, Waco-operated, and Waco-proud since 2008. Cameras · Alarms · Access Control · Smart Home — honest work at fair prices for the families and businesses we've called neighbors for 18 years.
6,500+ Central Texas installs — and we've earned every one
Who We Are
There's no shortage of security companies in Waco. Here's why thousands of homeowners call us first.
Locally Owned Since 2008
WatchPoint Security was founded in Waco by Lena Ortiz, a Waco native and security systems specialist with 18+ years in the trade. We're not a franchise — every decision is made locally, every call is answered by someone who lives here.
A Crew You Can Trust in Your Home
Every technician on our team is background-checked, licensed, and bonded & insured. We treat every home and business we enter with the same respect we'd want for our own families.
Honest From the First Call
We won't upsell a 16-camera system when four cameras cover the property. We won't push monitoring contracts you don't need. Our reputation is built on straight talk.
18 Years, By the Numbers
Security systems installed across Central Texas
Customer satisfaction rate
Years serving Central Texas families
Systems serviced in Waco
Fixed in 4 Simple Steps
No runaround. No hidden charges. Just fast, professional security system service from call to completion.
Call or Book Online
Phone, text, or form — we'll confirm a same-day or next-day slot that fits your schedule.
Assess Honestly
A licensed tech walks your property and explains options in plain English — not just the most expensive package.
Flat-Rate Quote
Written price before any work starts. You decide — zero pressure to proceed.
Installed & Warrantied
Quality gear, clean workmanship, 24/7 monitoring options · workmanship guaranteed.
What Our Customers Say
We needed full exterior coverage after a break-in down the street. WatchPoint Security designed a four-camera layout, installed it in one day, and walked us through the app. Crystal-clear night vision and no mystery fees. Highly recommend.
We back every job
with real guarantees.
Every security company in Central Texas makes promises. We back ours in writing — with flat-rate pricing, licensed technicians, and workmanship guaranteed on every install we touch.
Schedule ServiceFlat-Rate Pricing. Always.
You get a firm price before we start — no hourly billing, no surprise add-ons. What we quote is what you pay.
24/7 Monitoring Options · Workmanship Guaranteed
Every installation we perform is covered by our workmanship guarantee. Optional professional monitoring available — no long-term lock-in required.
Satisfaction Guarantee
Not satisfied with our work? We'll return to make it right — or refund you. We stand behind every job, no exceptions.
Licensed Alarm Company
Every security technician who enters your home is licensed. No unlicensed subs working alone — ever.
No Contracts. No Lock-In.
We earn your business with every visit — not by holding you hostage with a multi-year service contract.
On-Time or We Call Ahead
We respect your time. If we're running late, we call before your window closes — and we show up when we say we will.